Frequently Asked Questions

Business & Asset Storage

Security & Legal

Safe Deposit Box Services

Booking & Management

Branch & Location-Specific

Business & Asset Storage

Can I store legal documents like wills and deeds?

Is there a box size for gold bars or large cash storage?

Can businesses use IBV safe deposit boxes?

Security & Legal

Are my contents visible to any third party?

Is biometric access required for all customers?

Can law enforcement access my safe deposit box?

Can IBV staff access my box?

Safe Deposit Box Services

What happens to my box if I pass away?

What documents do I need to rent a safe deposit box?

Are safe deposit boxes insured?

How much does a safe deposit box cost at IBV?

Can I access my safe deposit box outside business hours?

How secure are IBV’s safe deposit vaults?

What sizes of safe deposit boxes are available?

What can I store in a safe deposit box at IBV?

What is a safe deposit box, and how does it work?

Booking & Management

What happens if I lose my key or access code?

Can I grant access to a family member or solicitor?

How do I cancel or renew my rental?

Can I upgrade or downgrade my box size?

How do I book a safe deposit box with IBV?

Branch & Location-Specific

Can I transfer my box contents to another IBV location?

What are the opening hours of IBV’s London vault?

Are safe deposit boxes available in Manchester or Dubai?

Where is IBV International Vaults located in London?